Why can't I watch the video?
Please follow the troubleshooting:
- Please make sure that you have a stable internet connection on your Windows or Mac computer. We would recommend that you turn off your router or modem, wait 10 seconds and turn it back on.
- Ensure that you have the latest version of the Google Chrome browser installed on your computer. You can find more information: here
- Clear the cache and cookies in your Google Chrome browser: here
- Check that you have the latest version of Adobe Flash Player installed on your computer: here
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