Membership and Payments

Can't purchase credits?

The most common reason is a block by the bank or the card company. This block may appear due to your card not being approved for online or international transactions or you may need to activate 3-D Secure (a se...

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What do I get with the membership? [Video]

Discount on all credit packages. 20 credits for 2.99 offer (first time only). Free 3-minute chats with 10 different users Sending 3 free offline messages to 10 different users Sending 10 free letters to...

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How can I pay on Dating.com?

Debit/Credit/Gift/Prepaid/Virtual Cards (Visa, MasterCard, Maestro, American Express, Discover, Diners, JCB), PayPal, Google Play, iTunes, Samsung Pay. Please, ensure your card may be used internationally and ...

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What is a credit?

A credit is our site’s internal currency. You may use our paid services by spending credits that you have previously purchased on our site.

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Why was I charged? [Video]

If you see a charge on your bank statement or online banking from our site, it could be due to one of the following reasons: Please remember that membership renews automatically on our website, so if you sub...

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How do I cancel my Membership?

You can cancel the membership yourself if you subscribed by (click for instructions): PayPal Google Play iTunes Samsung Pay If you paid by card, please contact our customer ser...

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Why is there a 9.99 charge?

The monthly membership fee on our site is 9.99. The fee may have been waived or reduced as part of an introductory promotion and you were notified that starting from the 2nd month, you would be charged 9.99. ...

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How to stop the monthly membership fee on Galaxy Apps (Samsung Pay)?

1. Launch Galaxy Apps 2. Tap the top right corner > My Apps > Receipt. 3. Select the item you want to cancel, then tap Unsubscribe.

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